Change flight on Hawaiian Airlines: Step-by-Step Guide


It is possible that you booked a flight and then plans changed, making you want to reschedule your flight.

Hawaiian Airlines and other top airlines understand that things like this can happen, which is why they have provided a way for customers to reschedule their flights. Hawaiian Airlines has a good policy for such a change in plans.

On the other hand, your flight can also be canceled and rescheduled by Hawaiian Airlines due to certain reasons, like weather disruptions or schedule adjustments, among others.

We did discuss the different ways you can change flight on Hawaiian airline and the reasons your flight may be canceled or rescheduled.

How to Change flight on Hawaiian Airlines

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1. Change flights online

To Change flight on Hawaiian Airline online, you should visit their website and log in to your account. Note that this can only work if you book your ticket online on their website.

In case you didn’t, input your booking number and last name. Click on the manage flight or my trip option. Select the flight ticket you want to change, then follow the other steps and instructions on the screen to make the change.

2. Customer care

Alternatively, you can make changes to your air ticket via customer care. All you have to do is call a Hawaiian Airlines customer care representative at (888) 355-9065. One of their agents will guide you on how to go about it.

3. Pay Hawaiian Airlines office a visit

If you don’t find the two options viable, you can visit the Hawaiian Airlines office at your location or their airport counter to effect the change.

How to cancel a ticket on Hawaiian Airlines

The cancellation policy of Hawaiian Airlines varies and depends on the type of ticket. Refundable tickets may be canceled, and a full or partial refund may be paid; on the contrary, non-refundable tickets may not be refunded when canceled.

Follow the below steps to cancel your Hawaiian airline ticket.

1. Check ticket terms

Before canceling your tickets, review the terms and conditions of the ticket. The reason is that some tickets may be flexible, especially premium.

2. Cancel online

Follow the same steps on how to change the tickets, and click to cancel.

3. Through customer care

You can also cancel your air ticket via customer care. All you have to do is call a Hawaiian Airlines customer care representative at (888) 355-9065. One of their agents will guide you on how to go about it.

Reasons Hawaiian Airlines Can Cancel and Reschedule Your Flight

1. Weather disruption

In air travel, weather is a very strong factor, and since airlines operate in the Pacific, unforeseen weather disruptions like tropical storms, heavy rainfall, and hurricanes may cause most airlines to cancel and reschedule their passenger tickets to safeguard the lives of both their passengers and crew members.

2. Operational Challenges

Another valid reason your flight may be canceled on Hawaiian Airlines includes operational issues such as the unavailability of aircraft, maintenance, and repair, and conflict.

It should, however, be understood by you, as these factors need to be considered for your safety as well as that of other passengers. Your flight will be moved to a later date or time when everything has been resolved.

3. Global regulations

The aviation sector is influenced by global events and regulations. Political issues, pandemics, war, and new air regulations can affect flight schedules. Hawaiian Airlines may cancel flights in response to these issues and the new availability regulations.

4. Adjustment of schedule

A shift in demand or unexpected issues might make it necessary to adjust flight schedules. Hawaiian Airlines may decide to cancel flights to manage capacity, respond to demand, optimize routes, and ensure financial and operational sustainability.

5. Communication with passengers

If your flight is canceled, Hawaiian Airlines will make it a priority to communicate with their passengers about the new development.

This is to offer time-conscious information, a choice for rebooking, and assistance in further travel plans. Passengers can reach Hawaiian Airlines through their customer support phone line on their website.

How to change your seat assignment

You don’t like the seat they assigned to you on your flight? It is possible, and making change is possible too.

Here is the process to change your assigned seat on Hawaiian Airlines:

  • Visit the Hawaiian Airlines website and sign in to your HawaiianMiles account with your details.
  • When you are logged in, click on your name in the top corner.
  • Click on “my trips” from the options.
  • Select “open itinerary” and click on the trip you would like to make changes to.
  • Click on the “change seats” option.
  • Choose your seat for each flight.
  • Select Continue
  • Then click on the option button at the top corner and click print if you would like to print out the itinerary.

How much does it cost to change flights on the Hawaiian airline?

Changing your ticket costs nothing extra. However, if there is a difference in your new fare, you will have to make a payment for the difference.

On the flip side, if it is cheaper, you won’t be refunded. If you got your ticket from an agency, the same conditions apply.

According to Hawaiian Airlines‘ new policy, there is no extra charge unless there is a difference in the new fare from the old one.

Whether for a basic main cabin, business cabin, or first-class cabin, this rule applies. It is also important to know that you may not be refunded if you cancel your tickets or fail to show up before departure.

Basic main cabin ticket passengers have, however, been restricted from changing tickets

Hawaiian Airlines changed its policy under a medical waiver.

In case you wish to cancel your flight due to medical issues, perhaps you or a family member is hospitalized, you can make changes even for the main cabin basic ticket change waiver.

Log in to your account to make changes or cancel the flight.

To complete this action, you have to fill out a medical waiver request form and upload a scanned copy at If your request is approved, you will receive a refund within 30 days.

Bottom line

Change flight on Hawaiian Airlines is straightforward. Airlines understand situations may cause you to change plans in your schedule, which is why they put out such options that allow you to make changes to your flight schedule or even upgrade tickets.

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