Are you a first-time visitor to Ghana or a seasoned explorer who wants to know about travel agencies in Ghana?
Ultimately, travel agencies in Ghana are your passport to unforgettable adventures. They play a central role in ensuring safe and uninterrupted travel experiences to clients. Their job is to provide individual assistance, services and expert guidance to travelers while offering valuable insights and support throughout the journey.
In Ghana, travelers have access to a wide range of travel agencies. They act as a mediator between travelers and travel services, catering to different travel preferences, budgets and interests and helping to streamline the planning and booking process.
These agencies offer several services, including flight bookings, hotel reservations, tour coordination and packages, visa assistance, travel insurance and lots more, allowing individuals to focus on enjoying their trips with peace of mind.
Whether it’s traditional brick-and-mortar agencies, online travel agencies (OTAs), or special agencies for a particular niche, Ghana’s travel industry offers various options to suit every traveler’s needs. So in this article, we’ll consider the types of travel agencies in Ghana, services offered by each type of agency, how they can be of benefit to a traveler and the factors to consider before choosing a travel agency.
Different Types of Travel Agencies
1. Brick-and-Mortar Agencies
These are travel agencies that have physical offices where travelers can visit in person to plan and book their trips.
They offer one-on-one consultations with travel agents and often have established relationships with airlines, hotels, and tour operators, allowing them to negotiate deals and provide inside knowledge.
2. Online Travel Agencies (OTAs)
Online Travel Agencies are digital platforms that allow travelers to research and book travel services online. They are very convenient and user-friendly, with a platform for booking flights, hotels, rental cars, tours and engaging in activities.
One unique advantage of OTAs is that travelers can access them anytime, anywhere and this makes them a popular choice for those who prefer self-service and flexibility.
3. Special Niche Agencies
Niche agencies offer a particular type of travel or cater to the needs of specific demographics, interests or destinations.
Among special niche agencies, we have luxury travel agencies, adventure travel agencies, honeymoon specialists, religious pilgrimage organizers, and specific destination agencies.
These agencies offer expert knowledge in their niche and provide unique and customized services to travelers.
Services Offered by Each Type of Agency
- Visa Assistance: They provide guidance and support with visa applications, documentation and requirements for international travel.
- Flight Bookings: All travel agencies help in flight bookings and offer access to a wide range of airlines and fare options.
- Hotel Reservations: Travel agencies usually book accommodations based on travelers’ preferences and budgets, from budget-friendly hotels to luxury resorts.
- Tour Packages: They organize and curate tour packages, including excursions and sightseeing activities, to meet travelers’ schedules and interests.
- Travel Insurance: Agencies offer travel insurance options in order to protect travelers against unexpected events such as lost luggage, medical emergencies, and trip cancellations.
8 Top Travel Agencies in Ghana and why you should choose them
1. FCM Travel
FCM Travel is one of the top corporate travel agencies located in Accra, Ghana. It focuses its services on the corporate travel market, including international companies based in Ghana.
FCM Ghana is known for its quality and reliability in meeting the needs of various agencies, including banking, oil and gas, the mining industry, the diplomatic community, non-governmental agencies and several other private, public and commercial companies operating in Ghana.
FCM Ghana offers many corporate travel and management services, including:
- Visa, passport and travel insurance assistance
- Meetings, incentives, conferences and events (MICE)
- 24/7 emergency assistance
- Corporate travel policy advice
- Global travel buying power
- Bookings and charter services
- Local and international support
- Payment solutions
- Traveler safety and security services
FCM Travels has reputable names in the travel industry and was identified as the Leading Travel Management Company at World Travel Awards in 2020.
2. Kessben Travel and Tours
Kessben Travel and Tours is located in Kumasi, Ghana and has been operating in the travel industry for nearly 20 years. They are an expert travel consultancy, offering advice on travel and visas.
Kessben is accredited by several travel bodies, including the International Air Transport Association (IATA) and the Ghana Association of Travel and Tours Agents (GATTA) Services.
Kessben Travel and Tours is also an award-winning company and has won a range of awards, including: Best Travel Agency in 1996-2002, Regional and National (Ghana Tourist Board) award from Top Agents (Lufthansa German Airlines) in 2000-2006, Best Travel Agency (First Ashanti Golden Business Excellence) in 2001, 2004 & 2010; Silver Agent (Air France) in 2010; and Best Economy Class Selling Agency & Top Trade Partner (Virgin Atlantic) in 2011.
3. Satguru Travel and Tours
Satguru Travel and Tours was founded in 1989 and has grown into one of Ghana’s leading travel management companies, catering to corporate and leisure travelers.
They are known for their dedication to delivering luxury travel experiences, attention to details, industry experience, and partnership with global networks. They mostly cater to corporate clients and high-end travelers, offering a comprehensive range of travel services, including flights, hotels, transportation, visa assistance, event planning, destination weddings, luxury vacations and concierge services.
4. Landtours Ghana Limited
Landtours Ghana Limited is an accredited tour operator in Ghana. They specialize in cultural heritage tours, wildlife safaris and educational travel programs within Ghana and West Africa.
They offer various services, including customized itineraries, group tours, hotel reservations, transportation and visa processing services.
5. Akwaaba Travel and Tours
Akwaaba Travel and Tours is an online travel agency in Ghana. They give travelers an overview of all possible fares for a destination of the different airlines to make a decision from.
Services they offer include selling air tickets for all international airlines to any destination in the world, travel credit, bookings and reservations, travel insurance and adventure tours.
Akwaaba Travels also runs a finance aspect, which offers credit from financial institutions at reasonable charges to applicants without travel means, thus enabling them to plan and finance your flights at good conditions.
6. Jolinaiko Eco Tours
Jolinaiko Eco Tours is a small-scale travel agency based near Accra, Ghana. They are passionate about ecotourism, community-based tourism, and nature conservation initiatives and praised for practicing sustainable tourism and their commitment to supporting local communities.
Jolinaiko Eco Tours offers eco-friendly tours, birdwatching trips, and cultural experiences within Ghana, Benin, Togo, and Burkina Faso.
7. Kaya Tours Ghana Limited
Kaya Tours Ghana is an award-winning travel agency in Ghana with a 4.5-star rating on Google. It was founded by Gilbert Abeiku and located at the Tourist Information Centre, Accra, Ghana.
The company has years of experience in local and international travel and offers a variety of tour activities, packages, sightseeing trips, student holidays and more.
Kaya Tours Ghana offers several services including
- Business Trips
- Personalized Travel Service
- Heritage Tours
- Destination Marketing
- Holistic Tourism
- Student Holidays
- Hotel Booking
- Transportation Services
- Reservations and Ticketing
- Holiday Packages
- International Education Packages
Kaya Tours was a Recipient of Africa’s Top 100 Tour Operators Award and is licensed by Ghana Tourism Authority. They also have membership with International Travel and Tourism Professional SKAL and Tour Union Of Ghana.
8. Signature Luxury Travel and Tours
This is one of the top travel agencies in Ghana, located at E-Plaza 2, Osu Badu Street, Airport West, Accra, Ghana. The agency is accredited by the International Air Transport Association (IATA).
Signature Luxury Travel offers itineraries for individuals and groups and other services including:
- Holiday Packages
- Budget Travels
- Visa Assistance
- Ticket Reservation
- Hotel Booking
- Couple Tour Packages
- Customized Itineraries
- Budget Travel
Factors to Consider When Selecting a Travel Agency
- Ask friends, family, and colleagues for recommendations based on their own experiences with travel agencies.
- A solid reputation for reliability, professionalism and customer satisfaction. Search for reviews, testimonials, and ratings to be certain about the agency’s reputation within the travel industry and among previous clients before choosing.
- Verify the agency’s credentials, such as accreditation from industry organizations like or affiliations with reputable travel associations.
- The agency’s expertise and specialization in the type of travel you’re interested in, whether it’s luxury travel, adventure trips, family vacations, or group tours,. Choose an agency with experience and knowledge in your preferred destination for travel style.
- The level of customer service provided by the agency, including responsiveness, attentiveness, and willingness to address concerns or inquiries promptly,.
- Provision of transparent pricing with no hidden fees or unexpected charges and a breakdown of costs to compare with other agencies to ensure you get your value for money.
- The agency’s ability to offer customized travel options to meet your preferences, interests and budget and requirements.
Conclusion
Travel agencies play a crucial role in making travel experiences easier and more memorable by providing expert guidance, service, and support throughout the journey. This allows individuals to focus on enjoying their trips with peace of mind. So whether you’re planning a family vacation, honeymoon, solo adventure, or corporate retreat in or around Ghana, this article is a guide to the services offered by travel agencies to help you discover new destinations.
You can reach out to these travel agencies in Ghana to embark on your next journey with the assurance of a rewarding travel experience. You can find the websites of these agencies online.
